TRAINING COURSE FEE POLICY AND PROCEDURE
1.0 Introduction
This Training Course Fee Policy and Procedure outlines the payment process, deadlines, and methods for fee payments, as well as the steps to ensure that fee records are accurately maintained.
2.0 Purpose of the Policy
The purpose of the Fee Policy is to establish a comprehensive and equitable framework for the assessment, collection, and management of fees associated with the provision of services, programs, and resources offered by the organization. This policy aims to ensure financial sustainability, promote fairness, and maintain accessibility for all users, while supporting the organization's strategic goals and mission.
3.0 Scope of the Policy
This Fee Policy applies to all services, courses, and resources provided by the organization, including but not limited to: registration and tuition fees for courses, workshops and seminars, facility rental fees, membership fees, fees for the use of equipment or resources, and any other fees deemed necessary by the organization. The policy outlines the principles and procedures for determining and reviewing fees, the criteria for granting fee waivers or discounts, and the process for handling overdue payments and disputes.
4.0 Fee Payment Deadlines
All course fees must be paid by the 5th of each month. A fine may be imposed for late payments received after the 5th of the month.
5.0 Payment Methods
Payments can be made through the following methods:
Cash
Credit Card
Bank Transfer
6.0 Submission of Payment Receipts
In the case of payments made via bank transfer or credit card, the payment receipt must be submitted to the Accounts Department for proper documentation and verification.
7.0 Payment Options
Course fees can be paid in the following ways:
Lump sum payment - Eligible for a 5% discount on the total course fee.
Instalments - Requires approval from the Accounts Department.
8.0 Fee Payment Records
It is the responsibility of the students to ensure that their fee payments are made on time, are regular, and are properly recorded.
9.0 Fee Receipts
A fee receipt will be issued by the Accounts Department upon receiving the course fee payment.
10.0 Invoices and Fee Statements
The Accounts Department will issue an invoice and fee statement upon the student's admission to the course.
11.0 Value Added Tax (VAT)
All courses are subject to a 5% VAT in accordance with UAE law.
12.0 Receipt Details
The fee receipt will include the following information:
Signature and stamp of the issuer
Receipt number
VAT number
Transport fee (if applicable)
Study material fee (if applicable)
Any applicable discounts
13.0 Fee Invoice Components
The fee invoice will provide the following information:
Learners name and course
Invoice number
Clarification of fees
Payment method options
Payment instalments (if applicable)
Transport fee (if applicable)
Study material fee (if applicable)
Any applicable discounts
14.0 Fee Refund
All fees are non-refundable until the refund terms and conditions are satisfied. FTSC has a refund policy (1.1.2_Refund Policy and Procedure_FTSC-QMS-ACTVET-003) with terms and conditions and shall follow the document in case of any refund applied.
In conclusion, the Fee Policy plays a crucial role in upholding the organization's commitment to providing high-quality services, programs, and resources while ensuring their financial sustainability. By adhering to this policy, the organization aims to strike a balance between generating necessary revenue and maintaining affordability for its users. The Fee Policy will be reviewed periodically to guarantee its effectiveness and alignment with the organization's strategic objectives and to accommodate any changes in the economic environment or the needs of the users.
By adhering to this Training Course Fee Policy and Procedure (1.2.1_Fee Policy_FTSC-QMS-ACTVET-012), students can ensure that their payments are properly managed and documented, allowing for a smooth educational experience.
LEARNER ACKNOWLEDGEMENT & SIGNATURE
I confirm that I have read and understood the FTSC Training Course Fee Policy and Procedure, including payment deadlines, payment methods, invoices, VAT, and refund conditions.